Frequently Asked Questions
Everything you need to know about our handcrafted bracelets, shipping, returns, and care. Can’t find your answer? We’re here to help.
The Five Emperor Coins (Wu Di Qian, 五帝钱) are brass coins representing five successive Qing dynasty emperors: Shunzhi, Kangxi, Yongzheng, Qianlong, and Jiaqing. In Chinese culture, they are traditionally regarded as symbols of good fortune, wealth, and protection.
Each bracelet features one modern brass coin with an antique finish, designed in the traditional Five Emperor Coins style. The coin face you receive is random by default, but you can specify your preferred emperor at checkout — free of charge.
Our bracelets are woven with premium nylon cord — soft against the skin, durable, and water-friendly. The cord is designed to hold its knot shape and keep its color over time. Every strand is hand-inspected before weaving.
Our bracelets feature an adjustable sliding knot design that fits wrist circumferences from 16cm to 25cm (6.3” to 9.8”). Simply pull the two cord ends to tighten or loosen for a comfortable, secure fit.
Yes, completely normal. Because each bracelet is 100% handwoven, the cord ends are carefully sealed with a gentle heat source to prevent fraying. This may leave very slight, subtle marks at the tips — this is not a defect, but a signature of genuine hand craftsmanship. It does not affect wearing, durability, or appearance in any way.
No two pieces are exactly alike, and that’s part of what makes each bracelet unique.
We currently offer 13 beautiful colors: Burgundy, Olive Green, Forest Green, Grey Purple, Earth Yellow, Silver Grey, Khaki, Peach Pink, Deep Purple, Dusty Blue, Navy Blue, Black, and Red. Visit our Shop page to see the full collection.
Yes! We offer FREE worldwide shipping on every order — no minimum purchase required. Shipping costs are already included in our product prices, so what you see is what you pay.
Because each bracelet is handwoven to order, please allow 3–5 business days for crafting before your order ships. Once shipped:
- United States: 7–14 business days
- Europe & UK: 10–18 business days
- Canada, Australia & worldwide: 10–20 business days
You will receive a tracking number via email once your order ships. Delivery times are estimates and may vary due to customs processing or postal delays.
Absolutely. Once your order is shipped, we’ll send you a tracking number via email. You can use it to monitor your package’s journey at any time. If you haven’t received your tracking number within 7 business days of placing your order, please contact us.
We offer a 30-day easy return policy. If you’re not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund or exchange.
Returned items must be unworn, in original condition, and with all packaging. Because each piece is handmade, we ask that you handle returns with care so we can continue offering free shipping to all our customers.
Simply contact us with your order number and the reason for return, and we’ll guide you through the process step by step. We typically respond within 24 hours. Refunds are processed within 5–7 business days after we receive the returned item.
If the return is due to a defect or error on our part, we cover the return shipping costs. For other returns, the customer is responsible for return shipping. We recommend using a tracked shipping service to ensure safe delivery.
Our nylon cord is water-friendly, so wearing it while washing hands or in light rain is fine. For long-term care, we still recommend removing your bracelet before showering, swimming, or any prolonged exposure to water. This helps the brass coin keep its finish and prevents the knot from loosening over time.
To keep your bracelet looking its best:
- Cord: Gently wipe with a soft, slightly damp cloth. Avoid harsh chemicals, detergents, or jewelry cleaners.
- Brass coin: Polish gently with a soft jewelry cloth. Brass develops a natural patina over time — if you prefer a brighter shine, use a standard brass polish occasionally.
- Storage: Keep in a cool, dry place, away from direct sunlight. Avoid contact with perfumes, lotions, and hairsprays.
Brass is a natural metal that may develop a subtle patina over time with regular wear and exposure to air and skin oils. This is a natural characteristic of brass — many people find it adds character and warmth to the piece. If you prefer a brighter finish, simply polish with a soft jewelry cloth or standard brass polish.
Yes, absolutely — free of charge! By default, the coin face is selected at random. But if you have a preference, simply leave a note at checkout specifying which emperor you’d like:
- Shunzhi (顺治) — new beginnings
- Kangxi (康熙) — wisdom & longevity
- Yongzheng (雍正) — stability & diligence
- Qianlong (乾隆) — prosperity & good fortune
- Jiaqing (嘉庆) — harmony & peace
We’ll do our best to accommodate your request. If a specific coin is temporarily out of stock, we’ll contact you before shipping.
Every order comes beautifully packaged as standard — we include a handwritten thank-you note and carefully wrap each bracelet in protective packaging. It’s ready for gifting right out of the box. If you’d like to include a personalized gift message, simply add it in the notes section at checkout, and we’ll handwrite it for you.
Yes! Simply enter the recipient’s shipping address at checkout. We won’t include any pricing information or invoices in the package — just the beautifully wrapped bracelet and your handwritten gift message. Perfect for surprising someone special.
Still have questions?
We’re here to help. Whether it’s about sizing, custom requests, shipping, or anything else — reach out and we’ll get back to you within 24 hours.
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